Privacy Policy

SMS Privacy Policy Terms & Conditions

Digital Privacy Notice

TurnAround Counseling Services, LLC (TCS) respects the privacy of its clients and website visitors. Information submitted through this website, email, telephone, or text message is used only for purposes such as responding to inquiries, verifying insurance benefits, scheduling appointments, and providing requested services.

TCS does not sell or rent personal information. Mobile phone numbers, SMS consent, and opt-in information are not shared with third parties or affiliates for marketing or promotional purposes. Information may be processed by service providers as necessary to operate the website and provide email, telephone, or text-messaging services.

Information is retained only as reasonably necessary to respond to requests, provide services, meet business needs, or comply with legal and professional requirements.

Changes to This Policy
TCS may update this policy periodically to reflect changes in its practices, technology, or applicable requirements. Please review this page periodically for the most current information.

Effective date: August 10, 2026

SMS Terms & Conditions
TCS uses text messaging to respond to prospective-client inquiries and provide appointment, follow-up, and billing communications. Message frequency varies according to the type of communication. Message and data rates may apply.

Participation in SMS messaging is voluntary and is not required to receive services. You may opt in by checking the SMS-consent box on the contact form, initiating a text conversation with the office, or otherwise providing your consent.

You may opt out at any time by replying STOP or notifying the office directly. Reply HELP for assistance or call (256) 739-9569.

TCS makes reasonable efforts to limit the amount of sensitive information included in text messages. However, SMS messages are not encrypted or fully secure and may be intercepted or viewed by unintended recipients, particularly if your telephone is lost, stolen, shared, or accessible to others.

Text messages are not continuously monitored and should not be used for emergencies. If you are experiencing a mental health crisis or emergency, call or text 988, call 911, or go to the nearest emergency room.